FAQ

Total Casino is a legal online space for gamblers from Poland. It is their chance to have fun and earn some money. They can do it on-the-go. Our users often ask us certain questions according to registration, your account, safety, bonuses, and it makes sense. Find the necessary answers below.

Do you need to register to play at Total Casino?

To play at a casino, each gambler must register and activate an account.

Why do I need to indicate my personal data in registration?

Online casino is required to verify your identity before engaging in gambling, in accordance with the provisions of the Law of November 19, 2009 on gambling. Providing personal data during registration is voluntary. But it is also worth noting that refusal to register will prevent the gambler from using the services of Total Casino in full. For our part, we do our best to protect our players and protect their provided personal data.

I am under 18 years old, can I register a player account?

According to the rules and laws on gambling, a gambler must be at least 18 years old. Only adult gamblers can register at Total Casino.

How do I register at Total Casino?

Go to our website, in the upper right corner of the page, click the “Login” button or the “Play” button. Then fill in all the relevant fields with data, such as your name, phone number, email. If you have any difficulties when registering, please contact the support.

Which country can I register from?

First of all, it is Polands. Gamblers living outside the country who don’t have Polish citizenship can register at Total Casino as well, but they would be transferred to another online casino (our partner).

What currency is used at Total Casino?

Our casino provides for the use of Polish zloty (PLN) among others.

I can’t remember the password for my account. Can I create a second game account?

No. All repeated attempts to create a duplicate of an existing account will be blocked by the security system. Any difficulties arising with registration and logging into a gaming account will help you resolve the customer support service of our casino.

How do I log into my game account?

In the upper right corner of the site, in the appropriate fields, enter your username and password. Then click on the “Login” button.

What should I do if I forgot my password to sign in to my account?

Click the “password reminder” button and enter all the required data in the appropriate fields. A new password will be sent to the email provided during registration.

What if I forgot my username?

Click on the “name reminder” button, fill in all the required fields. You will receive a letter with your username on the mail indicated during registration. Also, for any difficulties that arise, you can contact customer support for help.

My account has been locked, what should I do?

If it happens that your player account is blocked, contact support for help.

Can I change the data specified during registration?

It depends on what data you are talking about. The login cannot be changed, the password or, for example, the home address, you can change in the settings.

Is it legal to play at Total Casino?

Yes. Total Casino has got the allowance from Polish regulator.

Is my money safe?

All funds on the gamblers’ gaming account are fully protected.

How do I make a deposit to my gaming account?

To replenish your gaming account, log into your account and click on the “deposit” button at the top of the page. Select the required deposit option and follow the instructions.

What is the minimum deposit you can make?

The minimum amount that can be deposited is 10 PLN. The amount differs from casino to casino.

How do I get the welcome bonus?

The welcome bonus will be automatically offered by the system to new gamblers who make their first deposit.

Where can I see the available promotions?

You can see the promotions available to you at the top of the page in the “promotions” section.

Where can I see my bonus history?

You can see your received bonuses in the “My bonus account” tab at a registered casino.


Can I play on my phone?

Yes. Nowadays, online casinos are supported on different gadgets.

I didn’t find an answer to my question. What should I do?

If you have not found the answer to your question, please contact the local support. It works seven days a week from 8:00 to 24:00.